When it comes to performance and value, other solutions can’t touch TouchCommerce™.

TouchCommerce is differentiated through the combination of 4 key value drivers.

Pay-For-Performance Conversion Model.

You pay only for actual conversions – whether new customer acquisition, existing customer up-sell and cross-sell, contract extensions, online account openings, e-billing signups, customer win-backs, deflections etc.

Real-Time Profiling and Targeting.

Our RightTouch™ system uses real-time analytics to increase the probability of conversion by enabling you to deliver the right message to the right customers – serious shoppers at risk of abandonment – at the right time.

Ongoing Program Optimization.

Our turnkey solution seamlessly integrates into your website and continually improves the customer experience and increases conversion.

Expert Agents – Yours or Ours.

We train your agents using our best practices and stay engaged with your agent management team, so you can achieve the benefits of live chat/interactions. If TouchCommerce provides the agents, we also manage them on a fully-outsourced basis.

All these difference add up to a business model that is strikingly different from that of traditional software vendors. To see more, please read our quick, point-by-point comparison.